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Unable to activate RSS Feed connection message

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Current Revision posted to Structural Analysis and Design - Wiki by Sye on 5/21/2014 11:17:36 PM

  
 Applies To 
  
 Product(s):STAAD.Pro
 Version(s):20.07.09.31 and older
 Environment: N/A
 Area: General
 Subarea: 
 Original Author:Modestas Turulis, Bentley Technical Support Group
  

 

 

 

 

 

 

 

Error or Warning Message

When opening STAAD.Pro, the following message can occur:

Unable to activate RSS Feed connection

Explanation

This message indicates that STAAD News Feed cannot be activated successfully. In such situation, STAAD News are not shown in the start-up window of STAAD.Pro.

How to Avoid

  1. In most cases, it should be enough to install BentleyRSS.msi file, which can be downloaded from here:

     

  2. If installation of BentleyRSS.msi file does not help, check if you are able to go to the page http://feeds.rapidfeeds.com/8131/ or not. If not, then there is potentially some firewall/security in your network that is blocking the communication when STAAD.Pro is trying to communicate with the RSS feed page.
     
    If you are able to connect to the webpage through Internet Explorer, it means that specifically when STAAD.Pro tries to access information over the internet, that particular communication is being blocked. You may check your firewall settings in your network and add STAAD.Pro (C:\SProV8i\STAAD\Staadpro.exe) to the list of Exceptions. If you have a proxy server in your network then check if that is blocking the communication or not.

See Also

STAAD.Pro TechNotes and FAQs

http://communities.bentley.com/products/structural/structural_analysis___design/w/structural_analysis_and_design__wiki/6380.staad-pro-known-issues-in-the-current-version-20-07-10-41.aspx

Tags: STAAD.Pro

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