Revision 1 posted to RAM | STAAD | OpenTower Wiki by Payel on 8/14/2020 7:02:27 PM
| Applies To | |||
| Product(s): | RAM Elements | ||
| Version(s): | CONNECT Edition | ||
| Environment: | N/A | ||
| Area: | Licensing | ||
| Original Author: | Payel Sasmal, Bentley Technical Support Group |
Problem Description
When I tried to open RAM Elements, I am getting the following message.
.
Solution
The latest versions of RAM software require a successful connection to the Connection Client. It is possible that there was some network issue which has disrupted a successful connection to the Connection Client.
To resolve this, please download the latest version of Connection Client. Make sure that you have selected the correct architecture of Connection Client (x86 or x64) .
Once downloaded, uninstall all the existing versions of Connection Client from the machine and then install the latest version.
Tags: The client was not successfully initialized, RAM Elements, RAM Elements hangs