Quantcast
Channel: RAM | STAAD | ADINA Wiki
Viewing all articles
Browse latest Browse all 8748

RAM Elements hang on splash screen saying 'Verifying license'

$
0
0
Revision 1 posted to RAM | STAAD Wiki by Payel on 7/16/2019 10:35:17 PM

 Applies To 
 Product(s):RAM Elements, RAM Connection
 Version(s):CONNECT Edition
 Environment: N/A
 Area: Licensing
 Original Author:Payel Sasmal, Bentley Technical Support Group

Problem Description


I have updated RAM Elements and RAM Connection. After subsequent reboots, neither will open. Both hang on their respective splash screens. On the bottom of each splash screen, I can see it says verifying license.

 

Solution

The latest versions of RAM software require a successful connection to the Connection Client. Upgrade to the latest version of Connection Client. Download it by following steps from the link below.

https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/30658/software-downloads-instructions

Make sure that you have selected the correct architecture of Connection Client (x86 or x64) .

Once downloaded, uninstall all the existing versions of Connection Client from the machine and then install the latest version.

Tags: RAM Connection fails to start, Verifying license, RAM Elements hangs

Viewing all articles
Browse latest Browse all 8748

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>