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File corruption after conversion - Access Violation

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Revision 1 posted to RAM | STAAD Wiki by Seth Guthrie on 4/23/2019 5:55:29 PM
 Applies To 
 Product:Ram Elements; Ram Connection
First Affected Version:16.00.00.37
 Found in Version:16.00.00.37
Fixed in Version:16.00.00.39*
Environment:All x64 
 Area: File
 Issue #:1008516; 1008517

Problem Description

After converting a model from a prior version (from .etz format to .retx format) the file may become corrupted. The SQLite database specifically is broken. The common symptom is an "Access Violation" error opening the file. A similar issue can affect Ram Connection Stand Alone files (converted from .cnx to .rcnx format). 

Solution

The issue is resolved in Ram Elements build 16.00.00.39 and Ram Connection build 13.00.00.59 and after. Contact support through a Service Request to get a copy of this build if it is not yet available on Software Downloads.    

Tags: RAM Elements, RAM Connection, known issue, SQLite

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