Current Revision posted to RAM | STAAD Wiki by Karl G on 9/26/2017 2:33:28 PM
| Applies To | |||
| Product(s): | RAM Modeler | ||
| Version(s): | 14.06.00.00 and later, CONNECT Edition 15.00.00.00 | ||
| Environment: | Windows 7 64 bit, Windows Vista 64 bit, Windows XP 64 bit | ||
| Area: | Installation | ||
| Original Author: | Jeremy Hoesly, Bentley Technical Support Group | ||
Problem Description
After installing RAM Structural System x64, the program fails to open. Attempting to open either the desktop or Start menu shortcut for RAM Structural System does nothing.
Steps to Resolve
This is a known issue (TR 4020) that affects only some workstations running a 64-bit operating system. Changes were made in v15.05.00 that should prevent the problem from occurring.
See the web page below for more information and recommended workarounds for older versions:
RAM Structural System Crash During Program Launch
A similar problem can occur when the Ram Modeler license is disabled.
See also
RAM Structural System Crash During Program Launch
[[Ram Manager fails to open]]
Tags: installation, RAM Manager, SELECTsupport, Problem Solving, RAM Modeler