| Product(s): | RAM Structural System | ||
| Version(s): | 14.07.00 and later | ||
| Environment: | N/A | ||
| Area: | Installation | ||
| Original Author: | Bentley Technical Support Group |
Problem Description
When launching the program, the program crashes with an error message similar to the one below or nothing appears to happen.
In v15.02.00, the problem may prevent RAM Manager from launching and no error message is displayed.
Solution
This issue should not occur in v15.05.00 or after.
In previous versions, the problem can be resolved by adding lines to the RAMIS.ini file to disable the RSS Feed in RAM Manager. The RAMIS.ini file can be found at the path below and can be edited in Notepad or another word processing program. The ProgramData folder is a hidden folder. Make sure that hidden folders are displayed or included in the search before attempting to find the file.
C:\ProgramData\Bentley\Engineering\RAM Structural System
After opening the file, add the lines in bold below and then save the file. These location of the lines is not very important. Adding the lines after the Tip section as shown below is recommended.
[Tip]
TimeStamp=Mon Apr 05 14:00:16 2010
StartUp=1
FilePos=612
[Testing]
DisableRSSFeed=1
The RSS Feed will no longer appear in RAM Manager. However, the program should launch without crashing.
See Also
Structural Product TechNotes And FAQs
RAM Concept x64 Crash During Program Launch