Revision 1 posted to Structural Analysis and Design - Wiki by Payel on 3/27/2015 10:40:29 PM
| Applies To | |||
| Product(s): | RAM Structural System | ||
| Version(s): | 14.07.00.00 | ||
| Environment: | Windows 7 & 8 | ||
| Area: | Licensing | ||
| Subarea: | |||
| Original Author: | Payel Sasmal, Bentley Technical Support Group | ||
Problem Description
After installing RAM Structural System and configuring the license correctly, the program fails to open. Attempting to open either the desktop or Start menu shortcut for RAM Structural System does not respond.
Steps to Resolve
- Right click on the License Management Tool from the start menu (Start -> Programs -> Bentley Engineering -> RAM Structural System v14.07 -> License Management Tool) and select the option "Run as administrator".
- The License Management Tool opens, at the bottom of the window in the lower left corner, you will see the Storage:Settings stored for: Current User Only
3. Click on Elevate to All Users; you will get few messages informing you that the setting is being changed. Click on ok, configure the license and activate the products. RAM Structural System will open fine now.
See Also
Configuring structural products for selectserver
Ram Modeler license is disabled.
Tags: RAM Structural System, RAM Manager, Current user only, Elevate to all users