Current Revision posted to Structural Analysis and Design - Wiki by Seth Guthrie on 11/17/2014 5:13:16 PM
| Applies To | |||
| Product(s): | RAM Connection; | ||
| Version(s): | 9.0.0 | ||
| Environment: | All | ||
| Area: | Installation | ||
| Subarea: | |||
| Original Author: | Bentley Technical Support Group | ||
Problem Description
Ram Connection Stand-alone crashes when opening existing files from the file browser or from the Welcome Screen, recent file thumbnails. It may crash right away or only when designing a connection within that file.
Solution
This error may be resolved with Ram Connection 9.02.00.117. The work-around below can be used with that version or earlier.
Work-around: turn off the option to "Show the Welcome Screen on Startup". Then close and restart the program and open the file using the upper left file open button instead.
The Welcome Screen can be reactivated using the link under the Help ?.
See Also
Structural Product TechNotes And FAQs
Tags: crash, RAM Connection, Support Solutions, Welcome Screen