Revision 1 posted to Structural Analysis and Design - Wiki by Seth Guthrie on 11/12/2014 10:37:05 PM
| Applies To | |||
| Product(s): | RAM Connection | ||
| Version(s): | 08.00.00.41 | ||
| Environment: | N/A | ||
| Area: | Installation | ||
| Original Author: | Bentley Technical Support Group | ||
Problem Description
Running the rc09000041en.exe file appears to install quickly, but the installation is not complete. No shorcuts are created on the decktop or in the start menu and no files are put in Program Files (x86)
Reason
The file rc09000041en.exe will only extract files and subfolders to some directory on the hard drive when it is run. The path to that folder is set in the second screen and defaults to C:\BentleyDownloads\rc09000041en
But this is just the extraction of the file contents, not the actuall isntallation of the software.
Steps to Resolve
- Open the folder where the contents have been extracted, e.g. C:\BentleyDownloads\rc09000041en
- Drill into the subfolder called "Install CD of RAMConnection 9.0"
- Run Setup.exe
See Also
[[Why does RAM Elements also retrieve a RAM Connection license?]]
[[RAM Connection v9.0 and Ram Elements]]
Unable to Satisfy All Prerequisites for RAM Connection Release 9.0
Structural Product TechNotes And FAQs
Tags: installation, RAM Connection