| Applies To | |||
| Product(s): | RAM Elements | ||
| Version(s): | 13.2.0.99 only | ||
| Environment: | All | ||
| Area: | Installation | ||
| Subarea: | |||
| Original Author: | Bentley Technical Support Group | ||
Problem Description
Ram Elements builds are occasionally created to fix problems and disseminated via links on this page before full installers can be posted to My SELECT CD. This page is for Ram Elements in English or Spanish, but users should only download one or the other.
Solution
1. Install the latest release build of the software: Ram Elements 13.2.0.99
2. Download the following file and save it to the hard drive. We suggest you save it in the same location as the main installer, (e.g. C:\BentleyDownloads).
3. Close Ram Elements, Ram Connection and Ram Structural System if they are running.
4. Extract the files using to the following directories,
| File Name | Link | Folder | Language |
| Users_RE_Eng.zip | Users_RE_Eng | C:\Program Files (x86)\Bentley\Engineering\RAM Elements | English |
| Users_Common_Eng.zip | Users_Common_Eng | C:\Program Files (x86)\Common Files\Bentley\Engineering\BiaxialInteraction | English |
| Users_RE_Spn.zip | Users_RE_Spn | C:\Program Files (x86)\Bentley\Engineering\RAM Elements | Spanish |
| Users_Common_Spn.zip | Users_Common_Spn | C:\Program Files (x86)\Common Files\Bentley\Engineering\BiaxialInteraction | Spanish |
Note, if the install path was changed from "Typical" when installing, then the folder should match the path to the file RAMElements.exe.
Overwrite existing copies in all cases:
Also merge the contents of any subfolders:
5. If you also use Ram Connection, then follow the [[Ram Connection - Installing Updated Executables]] instructions similarly.
See Also
[[Ram Connection - Installing Updated Executables]]
Structural Product TechNotes And FAQs
External Links
Bentley Technical Support KnowledgeBase