Current Revision posted to RAM | STAAD | OpenTower Wiki by wiki.author on 2/26/2021 10:32:37 PM
Product(s): | RAM Foundation | ||
Version(s): | 14.05.03.00 | ||
Environment: | N/A | ||
Area: | Design | ||
Original Author: | Jeremy Hoesly, Bentley Technical Support Group |
Error or Warning Message
An MFC application error occurs when attempting to change values in the Criteria - Optimize dialog. This causes the RAM Foundation module to crash.
How to Avoid
An antivirus program may be interfering with the operation of RAM Foundation. As a troubleshooting step, temporarily disable the antivirus program, and attempt to reproduce the problem. If the problem disappears, re-enable the antivirus program, and add an exception or rule for RamFoundation.exe in the settings for the antivirus program.
Tags: design, RAM Foundation, error message, Support Solutions, antivirus