Applies To | |||
Product: | Ram Concrete Column | ||
First Affected Version: | 17.01.00.99 | ||
Found in Version: | 17.01.00.99 | ||
Released in Version: | - | ||
Area: | Installation | ||
Issue #: | 1099145 |
Problem Description
Note: This issue has been resolved in the updated version, v17.01.01.05. Installing this version should solve the problem.
When updating from version 17.00.01.09 to 17.01.00.99, without first removing the prior version, the Ram Concrete Column module may crash when designing columns or using View/Update, because one of the program dlls, RamConcColPMM.dll is not getting installed. Other modules, like Ram Concrete Shear wall will work. The problem affects all models with concrete columns.
Solution
Uninstall the program completely, then reinstall v 17.01.00.99.
Download link RAM Structural System CONNECT Edition
Alternatively copy the shared file below to this directory:
RamConcColPMM.dll (version 17.01.00.99): https://bentley.sharefile.com/d-s439550f5f3f41efb
Folder: C:\Program Files\Bentley\Engineering\RAM Structural System\Prog\x86
Admin rights are required to copy file into this directory.