Revision 1 posted to RAM | STAAD Wiki by Seth Guthrie on 11/6/2019 6:28:43 PM
| Applies To | |||
| Product: | RAM Connection; (Ram Structural System) | ||
| First Affected Version: | 13.02.00.14 or earlier (17.00.00.93) | ||
| Found in Version: | 13.02.00.14* (17.00.00.93) | ||
| Environment: | x64 | ||
| Area: | Installation; Import/Export |
Problem Description
After installing Ram Structural System 17.00.00.93 the integrated Ram Connection mode indicates an "Access violation at address 00007FFB8ADEB72D in module 'OLEAUT32.dll'. Read of address FFFFFFFFFFFFFFFD"
Reason
A change is one of the RAM Structural System .dll files prevents Ram Connection from working when lateral load results are present (Ram Frame analysis).
Solution
We are investigating a solution. Meanwhile revert to Ram Structural System 17.00.00.49 (Beta), or 16.01.00.20 (required restoring model from backup). Contact technical support through a service request if 17.00.00.49 is needed.
See Also
[[Ram Connection from Manager disabled after update]]
Software Download Instructions
Tags: Import/Export, installation, RAM Structural System, RAM Connection, known issue