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STAAD.Pro CONNECT Edition has stopped working

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Current Revision posted to RAM | STAAD Wiki by Sye on 11/1/2019 5:41:15 PM

Applies To
Product(s):STAAD.Pro
Version(s):CONNECT Edition
Environment: ALL
Area: Miscellaneous
Subarea:
Original Author:Payel Sasmal, Bentley Technical Support Group

Problem Description :
When I launch STAAD.Pro, this error message comes up. Uninstalling and Reinstalling didn't help.

Reason:

This may happen if there is any issue with the configuration file or there is a problem with default settings specific to the user.

Solution :

Delete the folder C:\Users\user.name\AppData\Local\Bentley\Engineering\STAAD.Pro CONNECT Edition and relaunch STAAD.Pro.    
This folder will get re-generated when STAAD.Pro is launched again. 

In case you made any customization to the interface, you may follow the instructions in the wiki below to retain those first before deleting the folder mentioned above

https://communities.bentley.com/products/ram-staad/w/structural_analysis_and_design__wiki/41423/how-to-retain-customizations-in-staad-pro-connect-edition


Tags: has stopped working, STAAD.Pro CONNECT Edition, STAAD.Pro crashes

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