Current Revision posted to RAM | STAAD Wiki by Abhisek M on 10/14/2019 5:11:13 AM
| Applies To | |||
| Product(s): | STAAD.Pro | ||
| Version(s): | CONNECT Edition (21.xx.xx.XXX) and upper | ||
| Environment: | ALL | ||
| Area: | STAAD.Pro Installation Solutions | ||
| Subarea: | Installation/ Crash | ||
| Original Author: | Abhisek Mandal, Bentley Technical Support Group | ||
Problem Description:
STAAD.Pro crashes whenever the user clicks on the browse button in the opening page the program. Sometimes users just try to create new file and program crashes. The user is using DELL laptop.
Solution:
This is a known issue due to 'Dells Backup & Recovery' software. It is advised to uninstall the said software as a solution. Please find below some of the supportive links.
https://stackoverflow.com/questions/30833889/dll-hell-with-sqlite?noredirect=1
https://community.easymorph.com/t/easymorph-crash/156
Uninstalling the same will solve the issue.
Tags: crash at startup, STAAD.Pro CONNECT Edition, crash when opening model, browse, Dell, known issue