Current Revision posted to RAM | STAAD Wiki by Seth Guthrie on 4/22/2019 6:16:47 PM
| Product(s): | Various | ||
| Version(s): | CONNECT Edition | ||
| Environment: | Windows 7 & Up | ||
| Area: | General |
Problem Description
When I try to run a module, I get Usage Reporting Error message "Error Unhandled SQL database exception: The underlying provider failed to open." I am logged in to the 'CONNECTION Client"
Solution
This error message pops up if the local license database is corrupted. Please navigate to %LocalAppData%\Bentley\Licensing, and delete any files beginning with LicUsageLog found there..
Tags: RAM SBeam, Error Unhandled SQL database exception, underlying provider failed to open