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Corruption of Converted Models - Wall Geometry & Zoom

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Current Revision posted to RAM | STAAD Wiki by Seth Guthrie on 12/13/2018 11:35:07 PM
 Applies To 
 Product:Ram Steel 
First Affected Version:15.11.00.26
 Found in Version:15.11.00.26
Released in Version:16.00.00.XX*
 Area: File, Installation, Conversion
 Issue #:964786

Problem Description

After converting a model from the prior version, wall geometry can become corrupted. Symptoms include errors in the Data Check, a default zoom factor that is very distant (the plan is tiny), errors running the framing tables, or errors viewing the 3D view.

In some cases, models that are new in v15.11 can also experience the problem after saving

Reason

The RAMDBIO.dll files installed with version 15.11 were faulty. 

Solution

A solution will be released with version 16.00 soon.  

Meanwhile download replacement files here: Download RAM SS 15.11 Replacement RAMDBIO.dll files

Extract the files to some location on the hard drive. Then find the ReplaceFiles.bat in the RamDBIOdll-v1511 sub folder, right click on it and choose "Run as administrator"

Alternatively, manually replace RAMDBIO.dll in various locations noted below:

(x64) C:\Program Files\Common Files\Bentley\Engineering\RAMDataAccess_2_0
(x64) C:\Program Files\Bentley\Engineering\RAM Structural System\Prog

(x86) C:\Program Files\Common Files\Bentley\Engineering\RAMDataAccess_2_0\x86
(x86) C:\Program Files\Bentley\Engineering\RAM Structural System\Prog\x86
(x86) C:\Program Files\Bentley\Engineering\RAM Structural System\Prog\RamSSConverter

Note, you may need admin rights to replace these files

Finally, re-convert using the backup file. Locate the file directory. Look for a file of the same name in the format FileName_Orig_15_9.zip. Change the file extension to .rss , e.g. FileName2.rss, and then reopen that file in Ram Manager. 

Tags: convert, first 15.11, RAM Structural System, known issue, defect, RAM Modeler

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