Applies To | |||
Product: | Ram Steel | ||
First Affected Version: | 15.11.00.26 | ||
Found in Version: | 15.11.00.26 | ||
Released in Version: | 16.00.00.XX* | ||
Area: | File, Installation, Conversion | ||
Issue #: | 964786 |
Problem Description
After converting a model from the prior version, wall geometry can become corrupted. Symptoms include errors in the Data Check, a default zoom factor that is very distant (the plan is tiny), errors running the framing tables, or errors viewing the 3D view.
In some cases, models that are new in v15.11 can also experience the problem after saving.
Reason
The RAMDBIO.dll files installed with version 15.11 were faulty.
Solution
A solution will be released with version 16.00 soon.
Meanwhile download replacement files here: Download RAM SS 15.11 Replacement RAMDBIO.dll files
Extract the files to some location on the hard drive. Then find the ReplaceFiles.bat in the RamDBIOdll-v1511 sub folder, right click on it and choose "Run as administrator"
Alternatively, manually replace RAMDBIO.dll in various locations noted below:
(x64) C:\Program Files\Common Files\Bentley\Engineering\RAMDataAccess_2_0
(x64) C:\Program Files\Bentley\Engineering\RAM Structural System\Prog
(x86) C:\Program Files\Common Files\Bentley\Engineering\RAMDataAccess_2_0\x86
(x86) C:\Program Files\Bentley\Engineering\RAM Structural System\Prog\x86
(x86) C:\Program Files\Bentley\Engineering\RAM Structural System\Prog\RamSSConverter
Note, you may need admin rights to replace these files
Finally, re-convert using the backup file. Locate the file directory. Look for a file of the same name in the format FileName_Orig_15_9.zip. Change the file extension to .rss , e.g. FileName2.rss, and then reopen that file in Ram Manager.