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Error / warning getting a Ram Connection License with STAAD.pro SS6 / CONNECT Edition

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Revision 3 posted to RAM | STAAD Wiki by Payel on 10/23/2018 10:34:08 PM

 Product(s):STAAD.pro, Ram Connection
 Version(s):V8i (20.07.11.90), CONNECT Edition
 Environment: N/A
 Area: Licensing Technical
 Original Author:Bentley Technical Support Group

Problem Description

When trying to access Connection design within STAAD.pro CONNECT Edition, you may be stopped with an error, "A RAM Connection license has not been set".

When trying to access Connection design within STAAD.pro SELECT Series 6, you may be stopped with an error, No license for Ram Connection is available. Only simple Beam-Column connections available for usage."


Solution

STAAD.Pro CONNECT Edition 

Once you start the software, you will find the following License Configuration set up in bottom right-hand corner. Check the box for RAM Connection. 

You will get a warning message about 'Additional License Selected:" informing you that if you do not own a license of RAM Connection, you will incur a over-usage bill later. Select yes if you agree with it. 

STAAD.Pro V8i SS6

From inside the start-up page of STAAD.Pro, on the License Configuration, check the box for RAM Connection as shown here. 

You will get a warning message about "Additional License Selected"; this informs you that if you do not own a license of RAM Connection, you will incur a over-usage bill later.

Select 'Yes' if you own a license for RAM Connection or you are okay with the charge.

Now, go to the Misc. Options tab, make sure the box for "Use Ram Connection Product License" is checked if you have selected 'yes' in the last warning message.

P.S. There have been few cases, where the license selection in License Configuration has not saved the selection. Try un-checking / re-checking it. Then go to the Misc. Options and check the box for 'Use RAM Connection License" and clicking Apply followed by Accept. If the information is not getting saved and it has remained checked ; uninstall STAAD.Pro and reinstall it with full administrative privileges (right-click on the installation file and select the option "Run as administrator", though you are logged in as the administrator). Now go to the configuration, uncheck the box, click on apply and then re-check it , click on apply, followed by accept. Now RAM Connection should work fine.

See Also

Error getting a RAM Connection License

Tips for Using RAM Connection within STAAD.Pro [TN].

[[How do I prevent access to the RAM Connection tab within STAAD.Pro?]]

Tags: STAAD.Pro SS6 and RAM Connection, RAM Connection license, Additional License Selected, STAAD.Pro CONNECT Edition and RAM Connection

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