Revision 1 posted to RAM | STAAD Wiki by Esra Persellin on 6/27/2018 7:54:35 PM
| Applies To | |||
| Product: | RAM Connection | ||
| First Affected Version: | 12.00.00.31 | ||
| Found in Version: | 12.00.00.31 | ||
| Fixed in Version: | |||
| Environment: | x64 | ||
| Area: | Report | ||
| Issue Number: | 899221 |
Problem Description
When opening individual connections and viewing results/reports, RAM Connection throws "An error occurred when rendering the report. Please review the connection data and try again".
Reason
If the user deleted one of the joints in the model, the file was getting saved with connection on blank meaning that no data was associated to the connection ID. When the user was inside the Connection Pad, the application was trying to report other connection results and the rendering error was getting generated.
Solution
The solution will be available in the next release. Meanwhile, the reports can be generated via Output-Results in the main RAM Connection window as a work around.
Tags: Active, CONNECT Edition, 12.00.00.31, RAM Connection, known issue, Rendering Error