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Ram Modeler Crashes with Checked-out License

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Current Revision posted to RAM | STAAD Wiki by Seth Guthrie on 5/11/2018 4:52:02 PM
 Applies To 
 Product:RAM Structural System; Ram Modeler
First Affected Version:15.00.00.00
 Found in Version:15.00.00.00
Released in Version:15.01.00.00
Environment:All
 Area: Modeling; Licensing
Subarea:N/A
 Issue #:328300

Problem Description

Ram Modeler crashes, presenting an MFC application error at various times, particularly when saving.

Reason

The problem is limited to users who have actively checked-out a license for Ram Modeler (or other specific Ram Modules).

Solution

Update to RAM Structural System 15.01.00.00.

Software Download Instructions

Alternatively, in the License Management Tool, check in any licenses that are checked-out and work normally. The program will function and record usage without a checked out license for all SELECT users, though this work-around is not valid for node-locked users who must check-out licenses in advance of using the software.

Tags: 15.01.00, Checked Out License, RAM Structural System, crash, Modeling, known issue, defect, MFC application error, RAM Modeler, save, First 15.00.00, licensing

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