General Support Solutions

The TechNotes and FAQs in this section cover various licensing and installation related topics that pertain to RAM, STAAD, or other Structural Analysis and Design applications. Use the navigation tree to the left to browse topics. Refer to the SELECTserver and Product Activation Community for more general topics. Some of the most popular topics are also listed below. 

Downloading and Installing

• Software Download Instructions
• [[Non-Interactive Installation Of Structural Products]]
• [[Performing A Clean Installation]]
• [[Recommended Computer Specifications For Structural Products]]
• [["Another installation is already in progress, you must complete the installation first"]]
• [[Structural Products Compatibility With 64 Bit Operating Systems]]
• Operation is not supported on this platform
• How do I install Structural Enterprise
• I do not see the Install, Readme or Exit tab when I run the installation file.
• Error unhandled SQLdatabase exception

Bentley Cloud Services and Structural Products

• [[Structural Products and the CONNECTION client]]
• Bentley CONNECT Overview 

License Configuration

• Configuring Structural Products For SELECT Server
• [[Using Bentley Structural Products Offline]]

License Checkout with the IEG License Service

• [[Structural Products Licensing FAQ]]
• How products that use the Bentley IEG License Service are licensed
• Manually Removing Bentley IEG Licensing Software
• Viewing And Checking In Licenses Using The Site Administration Page
• Can I restrict license usage to checkouts only?

License Usage and Trust Licensing

• Why do RAM Structural System modules open in trial mode?
• Why is a license for my RAM or STAAD product missing from the License Checkout list?

Product Specific Installation and Licensing Solutions

• [[Installation - RAM Structural System]]
• [[Installation - RAM Elements]]
• [[Installation - RAM Connection]]
• [[Installation - RAM Concept]]
• [[STAAD.pro Installation Instructions]]