| Product(s): | Limcon | ||
| Version(s): | V8i | ||
| Environment: | N/A | ||
| Area: | General | ||
| Original Author: | Payel Sasmal, Bentley Technical Support Group |
Problem Description
When I am running LIMCON, the program opens for few seconds and then crashes.
Solution
Please download and install the CONNECTION Client (version 10.0.6.34 or later) as stated below.
It is available for download from the ‘Software Downloads’ tile at connect.bentley.com. Search for 'CONNECTION Client'. select CONNECTION Client from the list.
You will download the one (32-bit or 64-bit) fitting your machine's configuration. In case you are not sure, you can check under Control Panel\System and Security\System or your IT personnel can help you out. Please note that most of the new machines are configured as 64 bit OS.
Once downloaded, right-click on the file and select the option "Run as administrator" (though you may be the administrator for your machine). This ensures that the registry keys are set properly in the machine.
In case you have an older version of the CONNECTION client installed (10.00.04.24 or older), you will need to uninstall it. You can check it in Control Panel\Programs\Programs and Features\Uninstall a program; in case it is listed there, right-click on it and select 'Uninstall'. Once this is done, install the later version as mentioned above.
In some cases, a machine reboot is required after installing the CONNECTION Client program to bypass the crash.
See also
Structural Products and the CONNECTION client