| Product(s): | RAM Modeler | ||
| Version(s): | 14.06.01.00 | ||
| Area: | File; General |
Problem Description
When attempting to save a file in RAM Modeler, an error like the one below occurs:
"Could not zip ram model files: P:\ to create file P:\filename.rss. Please contact Bentley Technical Support."
The drive specified is a network drive. The actual file may be saved either locally or on the network drive.
Reason
The working directory is set to a network drive. The program is prevented from compressing the files in the working directory into the .rss file format after using the save command.
Steps to Resolve
Option 1: Save the Model in RAM Manager
The problem with saving the file in the working directory does not occur in RAM Manager.
Option 2: Change the Path of the working directory
Refer to the first frequently asked question on the following web page for information on changing the path of the working directory:
The default path are:
Windows Vista/7 - C:\ProgramData\Bentley\Engineering\RAM Structural System
Windows XP - C:\Documents and Settings\All Users\Application Data\Bentley\Engineering\RAM Structural System
See Also
Structural Product TechNotes and FAQs