Problem Description

When opening RAM Concrete Shear Wall, a RAM Container MFC Application Error is displayed and then the program crashes using any file. 

If the program works for some files, such as ShearWallDemo.rss, but fails for a specific model then please submit a service request and include the problematic model. 

Solution

The crash is associated with out-of-date DLL files used by RAM Concrete Shear Wall. To resolve the problem, perform a clean installation of RAM Structural System using the instructions under the RAM Structural System heading on this web page:

Performing a Clean Installation

When manually deleting folders after uninstalling the program, also delete the following folder:

C:\Program Files (x86)\Common Files\Bentley\Engineering\Biaxial Interaction