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RAM Container MFC Application Error when Opening RAM Concrete Shear Wall

Current Revision posted to RAM | STAAD Wiki by Seth Guthrie on 2/5/2018 6:32:19 PM
 Product(s):RAM Structural System; Concrete Shear Wall
 Version(s):14.07.00.05
 Environment: N/A
 Area: Installation; General

Problem Description

When opening RAM Concrete Shear Wall, a RAM Container MFC Application Error is displayed and then the program crashes using any file. 

Image may be NSFW.
Clik here to view.

If the program works for some files, such as ShearWallDemo.rss, but fails for a specific model then please submit a service request and include the problematic model. 

Solution

The crash is associated with out-of-date DLL files used by RAM Concrete Shear Wall. To resolve the problem, perform a clean installation of RAM Structural System using the instructions under the RAM Structural System heading on this web page:

Performing a Clean Installation

When manually deleting folders after uninstalling the program, also delete the following folder:

C:\Program Files (x86)\Common Files\Bentley\Engineering\Biaxial Interaction

Tags: RAM Concrete Shear Wall, RAM Structural System, Ram Container, crash, Troubleshooting

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