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Script error while installing the software

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Revision 8 posted to RAM | STAAD Wiki by Payel on 12/22/2017 12:09:48 AM

 Product(s):RAM Structural System, RAM Concept, RAM Elements, RAM Advanse, RAM Connection, RAM CADstudio, STAAD.Pro, STAAD.foundation Advanced, AutoPIPE, SACS
 Version(s):V8i edition - present
 Environment: N/A
 Area: Installation
 Original Author:Payel Sasmal, Bentley Technical Support Group

Error or Warning Message

I have downloaded the latest version of the software; when I try to run it, I get the message "Script error...." and it fails to execute the action. Program ends with an error exit code.

Explanation

This is a permission issue from the One-click install that we currently use to package the software. The HTML script fails to execute.

Solution

For the CONNECT Edition:

Extract the .msi file by following the steps below and then install the software from that file.

Copy it during an install:

    • Run abcd1234.exe /log %temp%\Product-log.txt
    • Advance to the "Welcome to the Product.." page
    • Examine the log file, %temp%\Product-log.txt.  Find the line "Verified acquired: Product", moving to <path>"
    • Copy the .msi from <path>

For the V8i version:

Extract the one-click installer file using WinZip, 7.zip or any other file extraction software. Once this is successfully done, install the .msi files one by one.

See Also

Not enough space on drive C:\ to extract this package

Tags: installation, RAM Concept, SACS, Script error, error message, STAAD

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