Current Revision posted to RAM | STAAD Wiki by Modestas on 12/4/2017 8:59:17 AM
| Product: | STAAD.pro | ||
| First Affected Version: | 21.00.00.57 | ||
| Found in Version: | 21.00.01.12 | ||
| Area: | Installation; Graphics |
Problem Description
A "Failed to save document" error followed by a "Runtime error!" reported while creating a new model in STAAD.Pro CONNECT Edition:
Steps to Reproduce
This only happens on some of the machines and quite rarely.
Workaround
1. Close all instances of STAAD.Pro CONNECT Edition
2. Delete "C:\Users\<user profile name>\AppData\Local\Bentley\Engineering\STAAD.Pro CONNECT Edition\Default\StaadPro21.00.00.ini"
3. Copy "C:\ProgramData\Bentley\Engineering\STAAD.Pro CONNECT Edition\StaadPro21.00.00.ini" to "C:\Users\<user profile name>\AppData\Local\Bentley\Engineering\STAAD.Pro CONNECT Edition\Default\"
4. Restart STAAD.Pro
Solution
The issue will be addressed in the upcoming STAAD.Pro CONNECT Edition Update.
Tags: CONNECT Edition, STAAD.Pro, known issue