Current Revision posted to RAM | STAAD Wiki by Payel on 10/16/2017 5:48:36 PM
| Product(s): | Various | ||
| Version(s): | CONNECT | ||
| Environment: | 7 & Up | ||
| Area: | General | ||
| Original Author: | Payel Sasmal, Bentley Technical Support Group |
Problem Description
When I try to run a module, I get Usage Reporting Error message "Error Unhandled SQL database exception: The underlying provider failed to open." I am logged in to the 'CONNECTION Client"
Solution
This error message pops up if the local license database is corrupted. Please navigate to %LocalAppData%\Bentley\Licensing, and delete any files beginning with LicUsageLog found there..
Tags: RAM SBeam, Error Unhandled SQL database exception, underlying provider failed to open