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Program Help (F1) Not Working

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Current Revision posted to RAM | STAAD Wiki by Seth Guthrie on 6/16/2017 4:00:59 PM

 Applies To 
 Product:Ram Elements
First Affected Version:13.04.01.208
 Found in Version:13.04.01.208
Fixed and Released in Version:13.05.00.227
 Area: Help
Severity:Low
 Issue #:635330

Problem Description

The help files are missing in version 13.04.01.208 so clicking F1 or the ribbon menu Help (?) button does nothing.

Steps to Reproduce

Problem with all installations of version 13.04.01.208 only.

Solution

Upgrade to version 13.05.00.227, or download and install one of these help files only if Ram Elements 13.04.01.208 is installed and missing help:

English: re_help_130401_en.msi

Spanish: re_help_130401_es.msi

Tags: Active, installation, RAM Elements, 13.05.00, known issue, defect, help

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