| Product(s): | STAAD.pro, Ram Connection | ||
| Version(s): | V8i SS5 (20.07.10.64 & older), SS6(20.07.11.82 & below) | ||
| Environment: | N/A | ||
| Area: | Licensing Technical | ||
| Original Author: | Bentley Technical Support Group |
Problem Description
When trying to access Connection design within STAAD.pro SELECT Series 5 or 6, you may be stopped with an error, No license for Ram Connection is available. Only simple Beam-Column connections available for usage."
Solution
From inside the start-up page of STAAD.Pro, click on the Configuration option as shown next
Go to the Misc. Options tab, check the box for "Use Ram Connection Product License".
If the option is already checked, try un-checking it, clicking Apply, then re-checking it and clicking Apply again followed by Accept.
If the problem persists, make sure that at least one RAM Connection license is available in the License Management Tool.
P.S. There have been few cases, where un-checking / re-checking and clicking Apply followed by Accept has not saved the information and it has remained checked ; in that case, uninstall STAAD.Pro and reinstall it with full administrative privileges (right-click on the installation file and select the option "Run as administrator", though you are logged in as the administrator). Now go to the configuration, uncheck the box, click on apply and then re-check it , click on apply, followed by accept. Now RAM Connection should work fine.
See Also
Tips for Using RAM Connection within STAAD.Pro [TN].
[[How do I prevent access to the RAM Connection tab within STAAD.Pro?]]