Current Revision posted to RAM | STAAD Wiki by Karl G on 3/27/2017 7:14:16 PM
| Applies To | |||
| Product: | RAM Structural System | ||
| First Affected Version: | N/A | ||
| Found in Version: | 14.06.00.000 | ||
| Fixed in Version: | N/A | ||
| Environment: | All | ||
| Area: | Graphics | ||
| Subarea: | N/A | ||
| Issue #: |
Problem Description
When launching RAM Steel Column, RAM Concrete, RAM Frame, or the 3D Viewer, a RAM Container Failed to Create Empty Document error displays and the program crashes.
Solution
The problem has occurred on machines which use switchable graphics: a dedicated NVIDIA or AMD/ATI graphics card and an Intel Graphics chip (Intel HD Graphics 4600, for example). The following have been used to work around the problem for various users:
- Updating drivers for each adapter.
- Use the AMD Control Panel to use "Performance" mode for RAM Structural System.
- Disable the Intel adapter through Windows Device Manager.
Tags: RAM Structural System, graphics, Ram Container, error