Current Revision posted to RAM | STAAD Wiki by Seth Guthrie on 10/7/2016 11:17:41 PM
| Applies To | |||
| Product: | RAM Structural System; Ram Modeler | ||
| First Affected Version: | 15.00.00.00 | ||
| Found in Version: | 15.00.00.00 | ||
| Fixed in Version: | 15.01.00.00 | ||
| Environment: | All | ||
| Area: | Modeling; Licensing | ||
| Subarea: | N/A | ||
| Issue #: | 328300 |
Problem Description
Ram Modeler crashes, presenting an MFC application error at various times, particularly when saving.
Reason
The problem is limited to users who have actively checked-out a license for Ram Modeler (or other specific Ram Modules).
Solution
Update to RAM Structural System 15.01.00.00.
Software Download Instructions
Alternatively, in the License Management Tool, check in any licenses that are checked-out and work normally. The program will function and record usage without a checked out license for all SELECT users, though this work-around is not valid for node-locked users who must check-out licenses in advance of using the software.
Tags: 15.01.00, Checked Out License, RAM Structural System, crash, Modeling, known issue, defect, MFC application error, RAM Modeler, save, licensing