| Applies To | |||
| Product: | RAM Concrete Column | ||
| First Affected Version: | 15.02.00.00 | ||
| Found in Version: | 15.02.00.00 | ||
| Fixed in Version: | 15.03.00.00 | ||
| Area: | Design | ||
| Issue #: | 475167 |
Problem Description
The program hangs and then crashes producing a MFC Application Error when attempting to design concrete columns using either Process - Design All or Process - View/Update.
In affected models, the columns can be designed once successfully. The problem occurs when attempting to design the columns or view/update after the initial design.
Reason
The program is checking that a valid set of bar patterns is assigned and is caught in an infinite loop.
Solution
The development team is working on a correction for version 15.03.00.00.
Until that release is publicly available, the following file, RamConcreteColumn.dll can be used on machines running version 15.02.00.00 x64 only (32 users should submit a service request to get a 32 bit version). To use the file download it to the hard drive and replace the file in the Ram Structural System program directory, normally located here:
C:\Program Files\Bentley\Engineering\RAM Structural System\Prog
There is no need to register the file, but we do recommend making a backup copy of the original file first.
The following process may also be used as a work-around:
- In RAM Concrete - Concrete Column, clear the column designs by clicking on Process - Clear Column Line - All.
- Force a reframe of the model. This can be done by changing a setting in RAM Manager - Criteria - Member Loads, clicking OK to accept the change, and then re-opening dialog and changing the setting back.
- Re-run the analyses in each module.
- Design concrete columns.
The problem will occur again after the columns are re-designed, however.
