Current Revision posted to RAM | STAAD Wiki by Payel on 5/17/2016 10:55:44 PM
| Applies To | |||
| Product: | RAM Connection | ||
| Version: | 9.00.00.41 and later | ||
| Environment: | All | ||
| Area: | Installation; General | ||
| Subarea: | Ram Connection Stand-Alone | ||
| Issue #: |
Problem Description
Ram Connection Stand-alone crashes when opening existing files from the file browser or from the Welcome Screen, recent file thumbnails. It may crash right away or only when designing a connection within that file.
Solution
This error was resolved for some users with Ram Connection 9.02.00.117. The work-around below can be used with any version.
Work-around: turn off the option to "Show the Welcome Screen on Startup". Then close and restart the program and open the file using the upper left file open button instead.
The Welcome Screen can be reactivated using the link under the Help ?.
See Also
Structural Product TechNotes And FAQs
Tags: crash, RAM Connection, known issue, Support Solutions, Welcome Screen