| Applies To | |||
| Product(s): | RAM Structural System; Ram Concept | ||
| First Affected Version: | RAM SS v15.0.0, Concept 6.0 | ||
| Found in Version: | RAM SS v15.0.0, Concept 6.0 | ||
| Fixed in Version: | RAM SS v15.02, Concept v6.01.00.006 | ||
| Area: | Import/Export | ||
| Issue Number: | 335314 | ||
Problem Description
After converting a RAM Structural System model with embedded Ram Concept files to version 15.00 and then launching Ram Concept from the Ram Manager, the following type error may occur in Ram Concept:
Badly formatted project info: "{},"
Solution
In Ram Manager use the Bentley Cloud Services menu option to Disassociate Project from the model. You will need to be signed in to Bentley CONNECT in order for the options in the Bentley Cloud Services menu to be active. The Sign In link is in the upper right corner of the RAM Manager window.
You can Associate it back to a specific project afterwards.
You can also open Ram Concept stand-alone and them Import any concrete level using File - Sync Ram Structural System...
This issue is being resolved in RAM Concept v06.01.00.006 and RAM SS 15.02.00.00. Updating to that version should also resolve the problem.
See Also
Unlinking Ram Concept Files from RAM SS