Problem

I have removed RAM Concept from the Control Panel but the installation for the 64-bit version will not start; is says the 32-bit version is already installed. There are no folders for RAM Concept in C:\Program Files (x86).Structural System"

Solution

The installer thinks that 6.0.0 is installed because the product ID appears in the registry.

Try explicitly uninstalling via the product id, like this:

               msiexec /x {994F8172-432E-4756-857A-0B4066B138C6}

If the bundle still won't install, we need to modify the registry. 

Run regedit.exe, look for the following key

               HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall

Rename the {994F8172-432E-4756-857A-0B4066B138C6} to xxx-{994F8172-432E-4756-857A-0B4066B138C6}, or something similar. Once, this has been successfully done, run the installation file again.

P.S. If you are not comfortable in updating the registry, please get help from your IT department.

See Also

Structural Product TechNotes And FAQs