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Structural Products and the CONNECTION client

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Current Revision posted to Structural Analysis and Design - Wiki by Sye on 11/10/2015 2:52:14 AM

  
 Applies To 
  
 Product(s):RAM; STAAD
 Version(s):CONNECT Editions
 Area: General; Installation
 Original Author:Bentley Technical Support Group
  

What happens if I don't sign in to Bentley Service through the CONNECTION client?

With most CONNECT Edition or CONNECT Enabled products, the CONNECTION client service is installed automatically and sign in happens at start up. When starting any of the applications, if the user is not signed in the the sign in dialog will appear.

Canceling the dialog using the red x is the same as signing out and the product should perform normally but no Bentley Cloud Services will be available and no project associations can be made. 

What happens if I uninstall the CONNECTION client?

As noted on screen when uninstalling the CONNECTION client, most Bentley CONNECT Edition products require the CONNECTION client in order to function properly. 

Uninstalling the service can lead to warnings when starting the software or worse. For example, in RAM Structural System v15, the following message will appear: 

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CONNECTION Desktop Client installation not found.
Please visit www.bentley.com to learn more about the benefits of CONNECT Edition.
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Many of those benefits and other questions about Bentley Cloud Services are addressed on the Bentley CONNECT Overview.

A similar message appear with Ram Concept.

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CONNECTION Client installation not found.

Run the Concept installer to install CONNECTION Client and utilize Bentley Cloud Services.
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I am not planning to use Bentley Cloud Services, how can I access my files without registering a project?

You can always skip the step of assigning any project by canceling the dialog and still work on the files locally.

See Also

Bentley CONNECT Overview

Tags: installation, GENERAL, Connection Client, RAM, Support Solutions, STAAD

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