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Ram Modeler Crashes with Checked-out License

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Revision 1 posted to Structural Analysis and Design - Wiki by Seth Guthrie on 10/27/2015 5:46:54 PM

  
 Applies To 
  
 Product(s):RAM Structural System
 Version(s):15.00.00.000
 Area: Modeling
 Original Author:Bentley Technical Support Group
  

Problem

Ram Modeler crashes, presenting an MFC application error at various times, particularly when saving. Defect #328300

Reason

The problem is limited to user who have actively checked out a license for Ram Modeler (or other specific Ram Modules).

Solution

We will release an update to resolve the problem as soon as possible. In the meantime, we suggest not checking out any Ram module licenses. Simply use the program without any licenses checked out.

Any users who must have a license checked out should revert to version 14.07. Any files that have already been converted to version 15 format can be restored by locating the file called "filename_Orig_14_7.zip" and changing the extension from .zip to .rss.

Tags: RAM Structural System, crash, Modeling, MFC application error, RAM Modeler, save

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