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Error getting a Ram Connection License with STAAD.pro SS5

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Current Revision posted to Structural Analysis and Design - Wiki by Sye on 9/2/2015 8:21:29 PM

 Product(s):STAAD.pro, Ram Connection
 Version(s):V8i SS5, SS6
 Environment: N/A
 Area: Licensing Technical
 Original Author:Bentley Technical Support Group

Problem Description

When trying to access Connection design within STAAD.pro SELECT Series 5 or 6, you may be stopped with an error, No license for Ram Connection is available. Only simple Beam-Column connections available for usage."


Solution

Return to the STAAD.pro configuration options and on the Misc. Options tab, check the box for "User Ram Connection Product License".

If the option is already checked, try un-checking it, clicking Apply, then re-checking it and clicking Apply again followed by Accept.

If the problem persists, make sure that at least one RAM Connection license is available in the License Management Tool.

P.S. There have been few cases, where un-checking / re-checking and clicking Apply followed by Accept has not saved the information and it has remained checked ; in that case, uninstall STAAD.Pro and reinstall it with full administrative privileges (right-click on the installation file and select the option "Run as administrator", though you are logged in as the administrator). Now go to the configuration, uncheck the box, click on apply and then re-check it , click on apply, followed by accept. Now RAM Connection should work fine.

See Also

Tips for Using RAM Connection within STAAD.Pro [TN].

[[How do I prevent access to the RAM Connection tab within STAAD.Pro?]]

Tags: No license for RAM Connection is available, STAAD.Pro, RAM Connection, Support Solutions, licensing

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