Product(s): | RAM Structural System; 3D Viewer | ||
Version(s): | 14.06 and later | ||
Environment: | N/A | ||
Area: | Graphics | ||
Original Author: | Bentley Technical Support Group |
Problem Description
On some computers, it is difficult or impossible to select an individual beam or column when working in the plan or elevation view within any of the 3D modules (Ram Steel Column, Ram Frame or Ram Concrete).
Explanation
The problem is unique to these two dimension views and only occurs when trying to select a single member with the target cursor. This cursor is used for Process - View/Update and several assignment and reporting commands.
Using a fence to make assignments works fine and selecting the member from the 3D view is also fine.
The problem affects some machines with built in Intel graphics adapters only.
Solution
On some computers there is an alternate graphics adapter to use. Right click on the screen and look for display options for any external card. For example, right click on the desktop screen and choose NVIDIA Control Panel if an NVidia card is available.
Within the adapter control panel settings look for any option to use the highperformance processor rather than the Integrated graphics.
The NVidia control panel also offers an option to Add "Run with graphics process" to Context menu. This approach will also work, just right click and choose this option when launching Ram Structural System next time you start it (rather than a double click).
See Also
Structural Product TechNotes And FAQs