Revision 1 posted to Structural Analysis and Design - Wiki by Payel on 2/13/2015 7:59:54 PM
| Product(s): | Various | ||
| Version(s): | V8i | ||
| Environment: | N/A | ||
| Area: | Installation | ||
| Original Author: | Bentley Technical Support Group |
Problem Description
Message "When I try to run a module, I get the error message "operation is not supported on this platform."
There have been cases with RAM Products ;& STAAD, when user is trying to run a module, he/she gets this message.
Solution
This error message pops up if you are trying to run the applications in a non-supported platform. For example XP does not support Microsoft .NET Framework 4.5. Most of the latest RAM modules and STAAD products use this as a dependency.
Windows 8.1 has Microsoft .NET Framework 4.5 preinstalled; on Windows 7 you need to install it (it is embedded in the installation files) and it is not supported on Windows XP and less. So, newer version of RAM and STAAD products will not run on XP.
Please install it in a Windows 7 or 8 OS.
Tags: .NET, RAM Structural System, Operation is not supported, Platform, STAAD.Pro V8i