Problem Description

After launching and then closing an integrated Ram Concept file, RAM Manager is frozen, and access to all the other modules is grayed out.

Explanation

Ram Manager intentionally disables access to menu options and other modules whenever any module is open. This is done on purpose so that the user does not try to access two modules simultaneously. We are still unsure why the Ram Manager fails to reactivate after Ram Concept is closed on some machines. This typically happens only with 64 bit installations.

Solution

As a workaround, the following lines can be added to the Ramis.ini file

[Testing]
ConceptGrayingDisabled=TRUE

The Ramis.ini file is a configuration file for Ram Structural Sytem located here: C:\ProgramData\Bentley\Engineering\RAM Structural System

You can edit it with any text editor, e.g. notepad.

The location of the two new lines can be anywhere, we recommend adding the [Testing] block after the [Directories] block, so the final ramis.ini file begins like this:

[ProductVersion]
Architecture=x64
Version=14.06.02.00

[Directories]
tutorial=C:\ProgramData\Bentley\Engineering\RAM Structural System\Data\Tutorial\
cimsteel=C:\ProgramData\Bentley\Engineering\RAM Structural System\CimSteel\
data=C:\ProgramData\Bentley\Engineering\RAM Structural System\Data
tables=C:\ProgramData\Bentley\Engineering\RAM Structural System\Tables\
reports=C:\ProgramData\Bentley\Engineering\RAM Structural System\Reports\
dxf=C:\ProgramData\Bentley\Engineering\RAM Structural System\DXF\
manuals=C:\Program Files\Bentley\Engineering\RAM Structural System\manuals\
program=C:\Program Files\Bentley\Engineering\RAM Structural System\Prog\
root=C:\Program Files\Bentley\Engineering\RAM Structural System\
working=C:\ProgramData\Bentley\Engineering\RAM Structural System\Data\Working
[Testing]
ConceptGrayingDisabled=TRUE